include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Manage a client book of business by helping them plan for what's important to them, recommending services and solutions that are most appropriate to meet their client's needs, and providing ongoing guidance and monitoring to develop a long lasting relationship Proactively engage and foster First Mid's culture of embracing relationship manage

include, but are not limited to Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue. Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions. Monitors policy expiration list to be certain that expiring policies are renewe

include, but are not limited to Serves as the first point of contact to direct and/or respond to incoming communications from other departments within the bank as well as internal & external customers. Manage the ticket & email inbox correspondence for BSA & Fraud Manage the Fraud Support Hotline. Monitor newly established customers and accounts to ensure compliance. Perfo

include, but are not limited to Serves as the first point of contact to direct and/or respond to incoming communications from other departments within the bank as well as internal & external customers. Manage the ticket & email inbox correspondence for BSA & Fraud Manage the Fraud Support Hotline. Monitor newly established customers and accounts to ensure compliance. Perfo

include, but are not limited to Serves as the first point of contact to direct and/or respond to incoming communications from other departments within the bank as well as internal & external customers. Manage the ticket & email inbox correspondence for BSA & Fraud Manage the Fraud Support Hotline. Monitor newly established customers and accounts to ensure compliance. Perfo

include, but are not limited to Serves as the first point of contact to direct and/or respond to incoming communications from other departments within the bank as well as internal & external customers. Manage the ticket & email inbox correspondence for BSA & Fraud Manage the Fraud Support Hotline. Monitor newly established customers and accounts to ensure compliance. Perfo

include, but are not limited to Assist with various ad hoc projects, reporting requirements, SEC external reporting tables, call report, and other regulatory reporting as well as certain modeling related to mergers and acquisitions. Serves on Company committees as assigned including the Asset Liability Committee and provide any analysis and reports for meetings as requeste

include, but are not limited to Perform credit analyses and financial statement reviews of complex loans, industries, and commercial and ag loan relationships. Create professional credit presentations that summarize borrower's complex financial condition and evaluate repayment capacity and collateral coverage. Make recommendations, tied to analysis, to loan officers and/or

include, but are not limited to Perform credit analyses and financial statement reviews of complex loans, industries, and commercial and ag loan relationships. Create professional credit presentations that summarize borrower's complex financial condition and evaluate repayment capacity and collateral coverage. Make recommendations, tied to analysis, to loan officers and/or

include, but are not limited to Responsible for business development of qualified and non qualified retirement plans, including 401(k), 403(b), 457, profit sharing, deferred compensation, and cash balance plans established by employers. Identify and research prospective clients within the target market segments, including individuals, businesses, and organizations seeking

include, but are not limited to Online Banking & Cash Management Services (including, but not limited to, ACH, Remote Deposit, Positive Pay, Fraud Filter, Weiland, online banking, bill pay, mobile banking, external transfers, Intuit products, etc.) Maintains customer online banking services documents to reflect accuracy to the system. Maintains contracts for cash managemen

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Serves as a sales representative for all senior products. Generates prospects for new business through First Mid channels. Meets with the prospects to gather underwriting information, to deliver quotes, and close sales. Handles customer service requests in conjunction with other staff members. Develop and maintain a working relationship with

include, but are not limited to Reviews the Payment Privilege/Start New Accounts for the financial institution, contacting the account holders by telephone calls and letters. Manage the collection of NSF payment privilege accounts daily. Approves personal collection activities regarding workouts of Restart Payment Privilege, providing tracking and reporting. Reports accoun